Engineering Helpdesk

Operations Support & Anomaly Tracking

For systems engineers, enterprise administrators, and security teams managing Sand Hill Certus deployments or running the Get-M365KnowledgeAudit.ps1 utility, we provide two standardized support routes depending on severity.

Operational Ingress Vectors

Please route your technical issue or security inquiry using one of our verified administrative channels below:

Public Issue Tracker

Register technical anomalies, CLI errors, execution bugs, or feature adjustments on the organization's public tracking issue board.

Corporate Operations

Route formal support tickets, private cloud isolation reviews, or corporate verification audits directly to our operations alias.

Security Escalations

For suspected security exposures or high-priority Azure tenant perimeter incidents, do not file a public tracking issue. Immediately route encrypted logs and diagnostic variables to ops@sandhillstack.ai under priority flag [SEC-CRITICAL].